Samantha Zahra is a Registered Psychotherapist and Chief Clinical Officer at Nellie Health, where she leads clinical strategy, operations, and innovation in trauma-focused mental health care. She brings over a decade of experience as a primary care paramedic, a role that shaped both her expertise and deep understanding of the psychological toll of high-stakes, trauma-exposed professions.
Her clinical work centers on trauma- and stressor-related disorders such as PTSD, anxiety, depression, and substance use. Informed by both extensive training and her own lived experience with occupational PTSD, Samantha is uniquely positioned to support individuals, couples, families, and organizations navigating the impact of trauma.
She holds a Master of Arts in Counselling Psychology from Yorkville University, a BA in Social Sciences with a minor in Psychology from Brock University, and a diploma in Paramedicine (Primary Care Paramedic) from Niagara College. This interdisciplinary foundation informs her leadership philosophy, which emphasizes ethical practice, clinician development, cultural responsiveness, and continuous improvement in client care.
At Nellie Health, Samantha oversees clinical teams, ensures operational excellence, and fosters a culture of integrity and innovation. She leads initiatives in quality assurance, regulatory compliance, and clinical advancement while advocating for systemic improvements that elevate the standard of care across the mental health sector.
Through her leadership and clinical practice, Samantha continues to advance evidence-based, trauma-focused care and remains committed to supporting frontline professionals, their families, the organizations they work within, and the systems that influence mental health care delivery.